IDEXX Newsletter

User feedback fuels some of Cornerstone’s top features, and adding a VetConnect PLUS tab to the Patient Clipboard was one of them. Now VetConnect PLUS pulls clients email addresses directly from Cornerstone, reducing data entry time and errors. And in late October, the IDEXX Reference Laboratory window gets a new look to improve visibility and workflow. Read more details on those improvements, as well as helpful VetConnect PLUS tips like how to view radiographs, cancelling orders, updating doctor information or addressing missing information notices when printing client summaries.

The art of veterinary practice management is constantly evolving—especially for those of us in the veterinary field. By attending veterinary conferences, industry professionals can stay up to date on the latest trends while also building a network for the future. That said, when was the last time you actually attended a conference? Even before COVID-19 wreaked havoc on everyone's schedules, finding time to get away and attend veterinary conferences was challenging.

What can you do if all your job advertisements and enticements are not bringing in enough people to fill all your open positions? Practice manager Des Whittall is here with nine strategies to help you do more with the team you have, all while protecting your people from burnout.

How awesome would it be if Neo automatically gave a discount to specific clients on certain products or services of your choosing? Now it can!

COVID-19 has changed the way the world approaches communication — in business, social settings, and at home. Remember that this is true for your clients, too, and it's important that you ensure your communication is effective for them and for your staff.